All You Need to Know
Find answers to your most pressing questions about our scooter rentals, safety, and services. We’ve got you covered for a seamless ride.
How do I rent a scooter?
Renting a scooter is simple and quick. Download the GlideMove app, create an account, and locate the nearest available scooter on the map. Scan the QR code on the scooter to unlock it, and you’re ready to ride. Payment is processed through the app, and you can end your rental at any designated parking spot.
What are the rental costs?
Rental costs vary depending on the duration and plan. We offer hourly, daily, and weekend rates, with discounts for long-term rentals and students. Pricing details can be found in the app, and you can choose the option that best suits your needs. Special packages are available for corporate and group rentals.
Are scooters safe to use?
Yes, safety is our top priority. All our scooters are regularly maintained and inspected to ensure optimal performance. We recommend wearing a helmet and following local traffic rules while riding. The GlideMove app also includes safety tips to help you enjoy a secure and comfortable ride.
What if my scooter breaks down during a rental?
If your scooter breaks down, contact our support team through the app or call our 24/7 helpline. We’ll assist you with troubleshooting or arrange for a replacement scooter. You won’t be charged for the downtime caused by technical issues. Our goal is to get you back on the road as quickly as possible.
Where can I park the scooter after my ride?
Scooters must be parked in designated parking areas shown on the GlideMove app map. Avoid blocking sidewalks, driveways, or pedestrian paths. Responsible parking ensures the convenience and safety of other users and the community. The app provides clear guidelines on acceptable parking locations.
Do I need a driver’s license to rent a scooter?
For most of our scooters, a driver’s license is not required, but users must meet the minimum age requirement (18+). Some regions may have specific regulations regarding e-scooter rentals, which are displayed in the app during account setup. Always check the local laws in your area before renting.
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